The AI front office for restoration

Never lose another loss to a missed call

Water doesn't wait for business hours. Restoral answers your phones and website chat in seconds, at 2 AM, on weekends, in storm weeks. It qualifies the loss and books the inspection while your crews stay on the job.

Keep your existing number Live in days, not months Sounds human, not robotic
A restoration technician mid-extraction in a flooded living room, both hands on the wand, unable to answer his phone
Missed call
2:47 AM · water loss · no answer
Voicemail
No message left. Again.
The leak in your business

Your best loss just called. Nobody picked up.

You're mid-extraction on a Cat 3. Your PM is on the line with an adjuster. It's 2 AM on a Sunday, which is exactly when flooded basements call. That homeowner doesn't wait or leave a voicemail. They call the next company on the list. That's not a phone problem. That's a revenue problem.

62%of calls to small businesses go unanswered, most of them during working hours, when your hands are literally full.
85%of callers who hit voicemail don't leave a message. They just dial your competitor.
78%of customers hire the first company that responds. In emergency services, speed isn't a nice-to-have. It's the whole game.

SOURCES: 411 LOCALS CALL-ANSWERING STUDY · INVOCA & RINGCENTRAL VOICEMAIL RESEARCH · LEAD CONNECT FIRST-RESPONSE STUDY

Setup

On the front line in three steps.

No new hardware. No new phone number. No six-week onboarding. Most companies are live before the end of the week.

STEP 01

Forward your calls

Keep the number your customers already know. Restoral picks up when you can't: after two rings, after hours, or every time. You decide.

WORKS WITH ANY CARRIER
STEP 02

Teach it your business

Point Restoral at your website. It learns your services, your service area, and your rules, then answers like your best office manager on their best day.

AUTO-TRAINED FROM YOUR SITE
STEP 03

Watch the board fill up

Every call and chat becomes a scored, summarized lead in one inbox, booked on your calendar and tracked from first ring to final invoice.

LIVE IN DAYS, NOT MONTHS
The platform

One front office. Zero missed opportunities.

Voice AI

The phone rings at 2 AM. Restoral picks up on the second ring.

Not a phone tree. Not a robot reading a script. A natural-sounding AI receptionist that knows your services, greets returning callers by name, checks your real calendar, and books the inspection mid-call.

  • Answers 24/7, including nights, weekends, and storm weeks
  • Books inspections into your calendar during the call
  • Transfers true emergencies straight to your on-call phone
  • Captures carrier, claim number & date of loss automatically
SR
Sarah Reyes
LIVE· 01:24 · (415) 555-0198
CALLER

…the ceiling's dripping right over the stove. Can someone come look at it?

AI

Absolutely. We have an opening tomorrow at 9 AM. I'll send a two-person crew for the inspection. Does that work?

CALLER

Yes, perfect. Thank you so much.

checkAvailability → Tue 9:00 AM open
bookAppointment → confirmed
logLead → water · State Farm · score 92
Web chat

Your website, minus the contact-form graveyard.

A homeowner staring at two inches of water doesn't fill out forms and wait. Restoral's chat widget engages in seconds, answers real questions about your services, and turns panic into a booked crew, with a human hand-off whenever you want to jump in.

  • Replies instantly, in your brand voice and colors
  • Answers from your real services, never made-up promises
  • Books emergency visits and inspections on the spot
  • One click hands any conversation to a live team member
Summit Restoration
Online · replies in seconds
Hi! I'm the Summit assistant. How can I help?
A pipe burst in our laundry room and there's water spreading into the hall.
That qualifies for emergency service. We can have a crew out today. Shut off the main if you can. Which time works?
Today 4:30 PMToday 6:00 PMTmrw 8:00 AM
Booked for today at 4:30 PM ✓. Two techs, extraction equipment on the truck. Text confirmation incoming.
Type a message…
Unified inbox

Every lead from every channel, in one ranked queue.

Calls, chats, forms, and recovered missed calls all land in a single inbox, each one already transcribed, summarized by AI, and scored for urgency. Your PM opens one screen in the morning and knows exactly who to call first.

  • AI summary on every lead, so nobody listens to voicemails
  • Scoring puts the flooded basement above the tire-kicker
  • Missed calls get an instant text-back that saves the lead
  • Filter by source, urgency, or loss type in one click
Leads inbox
AllCallsChatsForms
MG
Maria Gonzalez2m
AIBurst pipe, standing water in basement. Insured with State Farm. Needs crew ASAP.
Call96 · URGENT
DK
David Kim18m
AIKitchen fire, smoke damage in 4 rooms. Adjuster assigned, wants estimate this week.
Chat84 · HIGH
RF
Rachel Foster1h
AIMissed call recovered via SMS. Musty smell + crawlspace moisture. Home after 4 PM.
Recovered79 · HIGH
BT
Ben Turner3h
AIReconstruction after water loss. Insurance approved, ~$40k scope, ready to schedule.
Form71 · WARM
Your stack, your call

Keep the CRM you already run. Restoral feeds it.

No rip-and-replace, no data migration, no retraining the office. Restoral captures the lead, then pushes every contact, transcript, and booked job into your job-management system, then pulls status back so nothing lives in two places.

  • Two-way sync: leads flow in, job status flows back
  • Claim details carry over: carrier, claim number, date of loss
  • No CRM yet? A pipeline & jobs board is built in
  • Won deals open jobs automatically, nothing re-typed
Two-way sync · connected to your CRM
New4
Foster · crawlspace
$2,850
Recovered
Turner · rebuild
$38,500
Form
Estimate3
Kim · smoke damage
$14,200
Chat
Reyes · water damage
$9,400
Call
Won2
Gonzalez · burst pipe
$11,700
Call
Job #1042 created automatically
Outbound

Web leads get a call back in seconds, not "when we get to it."

The odds of winning a lead collapse within minutes of it arriving. So when a form fill or a portal lead lands, Restoral's AI dials the homeowner immediately. It introduces your company, qualifies the loss, and books the inspection before your competitor's office even sees the email.

  • Instant AI callback on every web and form lead
  • Polite follow-up calls for estimates that went quiet
  • Missed callers get a real call back, not just a text
  • Every outbound call recorded, logged, and scored
Website form submitted
Water in finished basement · Maple Grove
2:14 AM
Restoral calls the homeowner
"Hi, this is Riley with Apex Restoration. We just got your message…"
+8 sec
Qualified & booked
Inspection today 9:00 AM · crew notified
2:16 AM
8sAverage speed to first callback
The math

See what missed calls are costing you.

Drag the sliders to your numbers. Most owners have never actually run this math. The ones who finally do wish they'd done it a year sooner.

Restoral answers 100% of your calls, around the clock. AI call answering starts at $295/month, about $3,540 a year against the number on the right. Recover one loss and it's paid for.

Missed-revenue calculator
Revenue walking out the door
$390,000
per year, vs. $3,540/yr for Restoral answering every call
The ultimate demo

Don't take our word for it. Try to stump it.

This is a live Restoral agent for a fictional restoration company. Talk to it like a panicked homeowner at 2 AM. Interrupt it. Ask it something weird. Then imagine it answering your phone.

Choose a scenario

Pick a scenario, then talk to Riley right in your browser
REAL AI · YOUR MIC STAYS IN THE BROWSER · ~2 MINUTES
RILEY · FRONTLINE AGENT 00:00
From the field

Owners who stopped losing the phone game.

5.0 from Google reviews
Mike Ferraro
Mike Ferraro
Owner · Ferraro Restoration
2 months ago

We ran the numbers after the first month: eleven after-hours calls we would have flat-out missed, and four of them turned into insurance jobs. It paid for itself the first weekend. Callers have no idea it's not our office.

Tanya Brooks
Tanya Brooks
Owner · Brooks Restoration & Cleaning
3 weeks ago

My dispatcher used to spend half her day playing phone tag. Now every lead comes in already summarized and scored, and she works the list top to bottom. Customers keep asking when we hired a night shift.

Marcus Delgado
Marcus Delgado
Owner · Delgado Property Restoration
1 month ago

Storm season used to mean losing calls while we were slammed. This spring the AI booked inspections while both my crews were out on losses. 214 after-hours leads since March. Front office that never takes a break.

Pricing

Costs less than one missed job. Every plan, every month.

Straightforward per-location pricing. No setup fees, no long-term contracts, no per-minute surprises.

Starter
Stop losing website visitors and get every lead in one place.
$145/mo
PER LOCATION · BILLED MONTHLY
  • AI web chat trained on your business
  • Unified leads inbox with AI summaries
  • Sales pipeline + jobs board CRM
  • Contact records & notes
  • Email support
Book a demo
Most popular
Growth
The full front office: AI answers your phone and your website.
$295/mo
PER LOCATION · BILLED MONTHLY
  • Everything in Starter, plus
  • AI voice agent answering 24/7
  • Live calendar booking mid-call
  • Missed-call SMS recovery
  • Hot-call transfer to your cell
  • Call recordings, transcripts & scoring
Book a demo
Scale
For multi-location operations and serious growth engines.
$495/mo
PER LOCATION · VOLUME DISCOUNTS
  • Everything in Growth, plus
  • Outbound campaigns & auto-dial follow-up
  • Field-service & CRM integrations
  • Multi-location reporting rollup
  • Priority support & onboarding
Book a demo

Run a marketing agency? Restoral white-labels for agencies serving the trades. Let's talk →

Questions

Straight answers.

The questions every owner asks on the first call, answered before you have to ask them.

Ask us anything
Will it sound like a robot to my customers?
No, and this is the thing that surprises people on the demo. Restoral uses natural, studio-grade voices with real conversational timing: it pauses, acknowledges, and handles interruptions. Most callers never realize they weren't talking to your office. You pick the voice and the greeting, so it sounds like your company.
What happens with emergencies and hot leads?
You set the rules. A flooded basement at 2 AM can ring straight through to your on-call phone, while a routine estimate books itself onto the calendar. Restoral can transfer live calls to any number, any time. The AI just makes sure nobody ever hits voicemail first.
Do I need to change my phone number?
No. Keep the number on your trucks, your yard signs, and your Google profile. You simply forward calls to Restoral on busy, after hours, or always, and it works with any carrier. You can also add new tracking numbers for campaigns if you want them.
How does it know my business well enough to answer questions?
During setup, Restoral reads your website and builds a knowledge base of your services, service area, hours, and policies, then re-checks it automatically so it stays current. You can add house rules ("we don't quote prices over the phone") and it follows them. If it genuinely doesn't know, it takes a message and flags a human instead of guessing.
Does it work with the software I already use?
Restoral includes its own pipeline and jobs CRM, so you can run everything in one place. Already committed to a field-service platform? Restoral syncs both ways: leads flow in, status flows back. Calendar booking works with Google Calendar and Cal.com out of the box.
How long does setup actually take?
Most companies are answering calls with AI within a few days of the demo. We build your agent, train it on your website, you test-call it until it sounds right, then flip call forwarding on. There's no hardware and nothing to install, and no long-term contract if you change your mind.
Is there a per-minute charge? What about storm weeks?
Every plan includes a generous block of AI minutes, sized so a typical single location never touches the cap. If a storm week blows past it, overage is simple, published per-minute pricing, and we alert you before you get there. Never a surprise on the invoice. Running sustained multi-crew storm response? That's what Scale is sized for.
I already have someone answering phones. Do I need this?
Keep them. Restoral makes them better. It catches everything one person physically can't: after-hours, weekends, both-lines-ringing, lunch. Every conversation lands in the same inbox your team already works, summarized and scored. Your office manager stops being a switchboard and starts being a closer.
Your move

Put AI on the front line of your business.

Book a 15-minute demo. We'll spin up a test agent trained on your company, then you call it yourself and try to stump it.

NO SETUP FEES · NO LONG-TERM CONTRACT · LIVE IN DAYS